![]() The only OTHER things that show on my billing history are the crown packs and game time I have purchased since then. There is only the the Digital Imperial Edition code, which was an upgrade I did after purchasing the original game code through a 3rd party seller. If you lose this new recovery key you must request a new recovery letter for another fee. However, in my billing history there is no game code. You cannot use your confirmation key twice to get a new recovery key. You will not receive an email containing this recovery key. Store it at a safe place! Do not save it on your computer! The total process can take up to a month, (be careful, the confirmation key is only valid for a period of 60 days). This way you will get your new recovery key. Using this key in the lost account interface (account > lost account > (enter one of the characters of your account name) > I need a new recovery key (you won't see this option if your account wasn't registered) > I have already received the letter with the confirmation key for a new recovery key > Yes, i would like to get a new recovery key > (enter the key). If you lose your recovery key, you can request one for €5.Ī letter will be sent to the address that you provided into the account registration proccess with a confirmation key. This combination is asked in the Lost Account Interface in case you are hacked and lose access to your e-mail, and, if entered correctly, it instantly changes the e-mail attributed to the account. A Recovery Key is a combination of numbers and letters that is attributed to your account after you register your account.
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